Should Your Business Be Using Social Media Marketing?

This is a question that comes up constantly. Everyone talks about social media marketing. Everyone says you need to be on Facebook and Instagram. But does your business actually need it? And the truth is, it depends on your business and your customers.

What Social Media Actually Does
Social media isn’t a magic solution that works for every business. Some businesses do really well on platforms like Facebook and Instagram. Other businesses waste hours posting content that nobody engages with and nobody cares about. The difference is whether your customers are actually on these platforms looking for businesses like yours.
If you’re a restaurant or a shop selling products, social media makes sense. People browse Facebook and Instagram looking for places to eat or things to buy. They share photos, they tag businesses, they engage with local companies. This is where social media works well for getting your business in front of people.
But if you run a B2B company selling industrial equipment to other businesses, your customers probably aren’t scrolling through Facebook looking for suppliers. They’re searching on Google when they need something. They’re asking for recommendations from people they trust. Social media might have a place in your marketing but it shouldn’t be your main focus. Your time is better spent on channels where your customers actually look for businesses.

Choosing the Right Platform
Not all social media platforms are the same. Facebook works well for local businesses and service providers. Instagram is good for visual businesses like photographers or restaurants where you can show what you do through images. LinkedIn is better for B2B companies and professional services. TikTok appeals to younger audiences.
You need to choose the platform where your customers actually spend their time. Don’t spread yourself across every platform just because they exist. Pick one, maybe two maximum, and build a proper presence there. This is much more effective than having average accounts on five different platforms that you barely update.
And if you’re in Northampton serving local customers, focus on the platforms where local people are active. Facebook still works well for local businesses in the area. Instagram can work if your business is visual. But don’t waste time on platforms where your target customers aren’t spending time just because someone told you that you should be there.

What to Actually Post
If you decide social media makes sense for your business, you need to provide value to people. This doesn’t mean promoting your products and services constantly. People don’t follow business accounts to be sold to all the time. They’ll unfollow you or ignore your posts if that’s all you do.
Share helpful tips. Answer questions people ask you regularly. Show behind the scenes content. Celebrate your customers and their successes. Mix in some promotional content but make sure most of what you post is actually valuable to your audience. The rough rule is 80% helpful content and 20% promotional content.
And engage with people. Respond to comments. Reply to messages quickly. Have conversations. Social media is meant to be social. It’s not just a place where you broadcast your messages and hope someone listens. You need to actually interact with your audience and build relationships with them. This is what makes social media work for businesses.

Making the Choice
So should your business use social media marketing? It depends entirely on your business, who your customers are, and whether you have the capacity to do it properly. Don’t feel like you have to be on social media just because everyone says you should be. Focus on the marketing channels that actually bring you customers and that fit with how you like to work.
If you’re not sure, start small. Pick one platform and try it for a few months consistently. Track whether it brings you enquiries or customers. If it does, invest more time into it. If it doesn’t, your time and money might be better spent on other marketing that works better for your business. There’s no point forcing social media if it doesn’t fit your business or your customers.

Why Your Business Website Needs More Than Just Good Looks


Most business owners think that when they get a new website, as long as it looks nice, it will work. A pretty website will do nothing for your business. It needs to do something to help grow your business. We see this constantly with companies throughout Northampton and beyond.

What Makes a Website Work

Websites should never just sit there with nothing to do. Your website should work for you and do so every single day. This means turning visitors into leads that actually contact you or that you sell to.

When someone first comes to your website, they should straight away know what you do. They need to understand how you can help them and it should be easy for them to reach out to you. If you don’t have these functioning, you will lose that visitor to your website. They will just go back to Google and check out your competitors.

This highlights why the design of the website is important, but it is also important to consider what the site is telling visitors, and that it is doing so clearly. Because when it is unclear what a site is communicating, it leads to poor customer conversion, regardless of how nice the colors and fonts are.

Speed of Website

One thing that is also important, and is often ignored, is the speed of the website. If it takes too long to load, users will leave the site before they are able to view the site content. This is particularly the case when the user is using a mobile device, as they are usually in a hurry wanting the information to load instantly.

Google also factors the speed of a website into their algorithm. If a website is too slow, it gets lower rankings in search results. On top of losing visitors to your site, you are making it harder to gain new visitors. This is bad for growing your business.

Make sure you are checking the speed of your website on a regular basis. If your site is slow, you should speed it up. Some quick methods to improve the speed of your site are: reducing the size of images, removing unnecessary plug-ins, and making sure your hosting provider is a good one. These are all things that will improve the performance of your site.

Local Business Websites Require Local Content

It’s essential for your website to reflect your business and the areas you serve. Mention places locals recognize and talk about the local areas you serve to boost your audience engagement and connection.

Local customers appreciate and trust local businesses. They are more likely to choose a business that understands their geography and primary administrative or operational needs. So, showcase your local relevance. Discuss specific areas, like Kettering or Northampton, or even smaller towns to improve your search engine optimization and trustworthiness.

Contacting Should Be a Simpe Process

Another frequent issue we see is that businesses create barriers to people being able to contact you. Make sure your contact form is easy to find and that your pages are designed to simplify. Your customers should be able to contact you without too much work. Place your phone number on your contact page and sticky it to the top of every page.

Think about mobile users. Nowadays, most people look at your website on their phone. Can they click your phone number directly to call you? Can they fill out your contact form without zooming and scrolling? These question matter.

If people find it difficult to contact you, they won’t make the effort. They will go to the business that gives them the required information the easiest. These business opportunities are lost easily by not considering mobile users.

Content that Speaks to Real People

The content on your website needs to be organic, not artificial. Leaving content to be written by corporate marketers is not the right way, as they use convoluted word structures and complex sentences. Get to the point, explain the real problems you solve.

Think about it. If someone asked you to describe your business how would you do it? Treat your website the same way. It creates trust and credibility to describe your business simply, and shows you are confident you can help your customers.

And stay away from jargon, except if you are speaking to an audience where jargon is the norm. Most of the time, clear and simple is better than clever. Wasting no time and speaking clearly is greatly appreciated.

Does your website work for you?

Ask yourself; Is your website an asset to your business? Does it generate inquiries? Do people reach out to you? If the answer is no, then your website needs fixing.

In most cases, it’s not about needing an entirely new website. It’s about the small things that people overlook. Making it quicker, clearer, and easier to contact you. These are the basics that result in improvements. If you get these right, your website will work harder and better for your business every day.

You also need to focus on marketing your website. Owning a great website that no one visits is an absolute waste. You have to channel time and money to let people know about your site, be it through SEO, social networks, or other marketing techniques. The website and its marketing complement one another to expand your business.

Why Keywords Matter More Than You Think in PPC Management Northampton

When businesses in Northampton decide to invest in pay-per-click advertising, there’s often an assumption that simply setting up campaigns and choosing obvious keywords will deliver results. The reality is quite different.

The Importance of Keywords

Everyone conducting a search is inquiring about something particular. The difference between a campaign and one that continues to eat away at your budget is understanding what those searches are and defining what campaigns have a buying intent. In the example of a garage door company, one would think that “garage doors” is a solid keyword. However, that search could be someone looking to just view images, obtain DIY advice, or is a supplier that is hundreds of miles away.

This is the reason that good keyword research is so important. It is the difference between a campaign that works, and one that does not. It is about understanding what is in the minds of consumers who are ready to make a call or submit a form straight away.

The Local Dimension

PPC Management Northampton professionals understand how location targeting changes keyword research. Someone typing ‘accountant near me’ has a different intention than someone typing ‘accountancy qualifications.’ The former is someone who needs help immediately, and the latter is likely a student.

Match Types and What They Actually Mean

 

Keyword match phrases and exact match phrases will give you more control over your marketing but it takes more time and NPC’s to cover the different phrases that someone may use in a Google Search and that is why PPC Management Northampton needs more than just a set and forget approach. Search patterns change, new competitors enter the marketplace, and changes in prices occur on a constant basis.  

Um, your best friend may be the keywords that you want to neglect.

Here is something that is not talked about enough; knowing what keywords to neglect may be more valuable than knowing what keywords to rank on. Negative keywords prevent your ads from showing up in searches that are not relevant and will not convert.  

That plumber needs to add the words jobs, courses, training, salary, and probably a couple of dozen other phrases as negatives. An estate agent should be excluding competitors’ names, Rightmove and Zoopla. A solicitor may need to be excluding how to become, salary, and TV show.  

We know that building a solid keyword list takes time, but it truly is one of the most cost-effective and efficient things you can do. You are preventing unnecessary not valuable clicks and thereby saving your budget for the clicks that you do need.

Learning Search Intent  

Even if a keyword appears to belong in the same category as others, it is possible that the keywords are not the same. This is demonstrated with the example of people searching for a PPC agency. When keywords like ‘PPC agency’ are typed into the search bar, that person is probably doing research while looking for the agency. Differently, if someone searches for ‘PPC campaign setup quote’ that person is probably looking to get that campaign set up with someone and wants to discuss the pricing.  

You need to find a middle ground in PPC Management Northampton in terms of the bid to search ratios. This is because of the difference in keyword searches. If all you are doing is paying for top keyword visibility without conversion, you’ve failed. If all of your PPC campaigns are targeting PPC campaign management related terms, you would fail to get the optimal value.  

The Ongoing Process  

The keyword searching in research is not a one and done task, it is ongoing. in one strategy, you need to make sure to use the data you have and the trends to modify your keywords in the strategy. This definitely is one of the points that is the greatest misconception.  

No one strategy is the same as the other for focusing on a keyword. The monthly search term report is the best way to identify the points that your ads are actively showing for. It allows you to review your keyword focus in a strategy and identify points of opportunity. Employing the right keywords on your focus ads isn’t a set and forget tactic, it is ongoing because keyword optimisation is not a single piece of data one time.

Making It Work for Your Business

The foundation of keyword research at PPC Management Northampton is about building a continuous dialogue with your customers. When they require the service you offer, what are they actually entering into a search engine? How do they phrase their issues? What words do they choose? 

These questions, if answered correctly, ensure you stay in the positive ROI quadrant, but if you go unchecked, you simply become another business that tried PPC, assumed it doesn’t work, and went back to the old ways.

What Small Businesses in Northamptonshire Get Wrong About Online Marketing.


Small businesses in Northamptonshire, Kettering, Wellingborough, and surrounding areas have many digital marketing challenges to tackle. Limited to no digital marketing leaves potential clients in the dark and costs businesses new customers and revenue.

Missing The Mark with The Basics

What is the most common mistake small businesses seem to be making? A brand new website goes live, and that is the end of the online marketing, thinking online marketing is complete. Customers may hopefully find the website. That has almost never been the case.

Websites do not build themselves. There is a multitude of elements to activate in order to get people to your website. Search Engine Optimization (SEO), social media marketing, and even advertising can be good ways to get traffic to your new site. If you aren’t marketing your website people will not find it.

Many website problems come from businesses believing that websites will fix themselves. Most problems with websites come from a lack of visibility. A good website may fix problems with a business, but only if the business is marketed correctly.

Marketing Expecations That are Unrealistic

People get disappointed with the results of their online marketing because they expect it to take no time. People will usually stop trying to do online marketing because they are investing time and money. People get disappointed because they will stop marketing due to not seeing results. Online marketing has to be performed for a long time before it begins seeing results.

Results of online marketing can not be be achieved in a reasonable time. It is difficult to compete with online businesses that are well-established. Websites that just upgraded their website are going to compete with websites that are well-established for a long time.

Instant results should be the expectation only if a person has a good established online marketing system. If someone goes to their social media pages, they should expect nothing. If someone has a good established online marketing system, it should provide to their audience, and be consistent. If someone does not have a good established online marketing system, it will be a long time before they see good results.

Ignoring Mobile Issues

A large number of businesses in Northamptonshire still have websites that are not mobile-friendly. This presents a number of issues that businesses are losing customers because people more often are using mobile phones to browse websites.

You should check your websites mobile version right now. Is your mobile website easy to navigate? Is your text readable without constantly zooming in? Is your contact form easy to fill out? If these issues are present then it should be a priority to fix your website. It makes no sense to pay for advertising driving traffic to a website that does not function properly on mobile.

Its obvious, yet overlooked all the time. Businesses worry how their website looks on the computer but seem to forget how it looks on mobile. Mobile users are extremely important because they can easily switch to your competitors if your site is hard to use.

Trying To Do Everything

Small businesses often spread themselves thin in an attempt to post everywhere online at once. They want to post on every social media platform, do Google marketing, and email marketing at the same time. This leads to almost every task being done poorly, rather than multiple tasks being done really well.

Small businesses need to direct their marketing efforts toward a single, or at most two, social media channels, and do it really well. For instance, if your customers are on Facebook, focus on Facebook. If your customers do Google searches to find businesses like yours, focus on Google and ensure you are higher up on the search results. Doing things like Facebook marketing and neglecting Google marketing will lead you to waste money on things that are not working and neglect the opportunities that exist in your marketing.

Not Tracking Anything

Small businesses do not typically track their online marketing campaigns, often leading to businesses having no clue which channels bring in customers. This ends up clouding their ability to recognize effective channels, leading to money being wasted on ineffective strategies.

You have to monitor where your inquiries originate. Set up Google Analytics for your site. Inquire with new clients about how they discovered your company. This type of data tells you what’s successful and what businesses are simply guessing and hoping for the best. This hope-and-see approach isn’t an effective marketing strategy.

Knowing that Facebook generates for you three customers a month and Google brings you ten allows you to allocate your resources properly. Not tracking anything means working without a guide. Without tracking your business’s growth, you are working blind. That’s poor marketing strategy, using your time and resources without knowing if it’s effective.

Crafting Websites that Convert: Essential Web Design Considerations for Digital Marketing Success

Beyond superficial aesthetics alone, commercial websites live or die through user experience engagement driving desired actions. For digital marketing effectiveness, web design proving pivotal must balance artistry and purpose crafting experiences that compel, not just impress briefly.

Site Speed and Technical Optimization
Faster site response leaves positive lasting impressions that linger beyond initial loads alone. Optimized code, efficient hosting infrastructure and compressed image assets accelerate page delivery crucial retaining short attention spans today. Test site speed diagnosing performance drain culprits through developer console waterfalls and third-party graded audits continuously. Remember, every delaying millisecond risks losing visitors forever in impatience.

Responsiveness Across All Devices
Accessibility spans beyond disability inclusion alone in contemporary diversity meaning. Ensure website presentation and functionality translates flawlessly across mobiles, tablets and desktops through responsive frameworks detecting screen sizes and capabilities intelligently. Avoid forcing pinches and zooms to read content or awkward horizontal scrollingInterfaces miserable for all. Layouts must complement not fight contexts accessed within for engagement consistency maximising individual platform strengths.

Value Focused Content That Resonates
While creative visuals attract initial interests, meaningful narratives anchored around audience-centric value prove stickiest luring sustained interactions beyond first glance curb appeal. Communicate clearly highlighting user benefits gained through offered services versus company features alone. And reinforce credibility addressing specific pain points through educational thought leadership and customer social proof case studies earning visitor trust and advocacy critical for conversions.

Optimized Site Navigation and Calls-To-Action
Even great content misses opportunities where site navigation and calls-to-action lack clarity leaving visitors struggling finding next steps easily. Ensure Desired visitor goals determine right-sized prominence guiding visitors intuitively onwards through sales funnels naturally without confusing hesitations stalling progress prematurely. And avoid overpowering visual distractions competing with crucial conversion elements essential for digital marketing ROI effectiveness.

Ongoing Testing and Optimization
Set measurable baselines aligning page and campaign performance with commercial expectations continuously before, during and after new website launches. Monitoring tools like Google Analytics reveal visitor interactions uncovering site effectiveness opportunities optimising further through relentless incremental testing. Balance big picture strategies with detailed design and copy tweaks evaluating iterative impact toward bigger business conversion goals. Ongoing optimization and innovation separates sustainable digital programmes from short-lived flashesQuickly fading.

Web Design for Digital Marketing
Commission website designs prioritising user experience first and foremost with clear commercial outcomes defining project vision throughout technology, creative concepting and copywriting stages. While beautiful websites seem seductive short-term, flawless functionality convert visitors into customers long after visual novelty subsides. For geatest returns on investment, insist creative teams optimise exceeding brief limitations through innovation lifting measurable effectiveness beyond assumed constraints unlocked when aligning artistry with analytics deliberately.

After all, digital marketing content and campaigns rely upon website foundations carrying messaging beyond initial clicks driving acquisition values. Well crafted experiences compel and convert where inferior alternatives only attract briefly before disengaging and departing questions unfulfilled. For commercial returns justifying future optimism, collaborative web design balancing campaign integration with customer centricity holds keys to fuller digital potentialities realised. Insist creative partners anchor beauty around repeatable lucrative engagement architecting digital experiences converting beyond initial aesthetic appeals alone. Deliver the delightful and desirable simultaneously.

Ranking Higher in Northamptonshire: Choosing the Right SEO Agency for Local Success

As consumer journeys digitalise, local visibility proves vital connecting relevant Northamptonshire audiences searching online. Beyond one size fits all national SEO, nuanced regional strategies tailored specifically for Northants towns and cities deliver enhanced discoverability and conversions through optimized user experience.

Scrutinising Specialist Expertise
Generalist agencies relying upon templated packages struggle optimizing for unique Northamptonshire quirks lacking insider perspective. Seek seasoned native expertise comprehending intrinsic search behaviour profiles across MK, Wellingborough, Kettering and rural regions demonstrating previous local ranking success specifically. Specialisms aligned closer with audience needs and search engine interests unlock smarter visibility growth beyond remote assumptions misaligning with on-the-ground realities.

Relevance and Trust Building
Avoid over optimised content failing naturalness tests reading obviously engineered for machines not people first. Authentic Northampton folk connect with sincere human voices communicating genuinely. Build relevance and recommendations through valuable neighbourhood content people recognize and wish to share within communities bolstering credibility further. Search is a conversation – engage audiences meaningfully building local trust and authority.

The Power of Link Building
Links remain influential endorsement signals for Google. But numeric metrics alone fail revealing meaningful impacts. Cultivate strategic niche partnerships across county through supplier directories, business alliances and chamber memberships building contextual relevance. Become visible experts that Northamptonshire networks wish linking towards naturally – an influential voice building brand equity and awareness reinforcing market leadership perceptions further.

Website User Experience Centred Design
With content and partnerships strengthening discoverability potential, ensure on-site user experience captivates visitors next. Optimise technical site speed and mobility responsiveness fulfilling impatience thresholds losing short attention spans quickly today. Clear navigation, frictionless calls to action and value focused content converts curious visitors into advocates and customers flawlessly. websites are destinations, not departure points – perfect user centric journeys.

Measured Campaign Reporting
Set agreed baseline rankings and conversion targets aligned to seasonality waves and economic fluctuations beforehand avoiding subjective post analysis disputes later. Track meaningful metrics demonstrating return on investment effectiveness beyond superficial vanity numbers alone. Google Analytics offers invaluable penetration insights revealing who converts and why through goal and funnel tracking analysis optimising further over iterative cycles. Savvy marketers measure what truly matters – incremental impact on strategic commercial outcomes.

Supporting Ongoing Sustainability
SEO Northampton delivers lasting results not quick wins. Align monthly retainer packages sustaining strategies built from initial campaign phases without stalling progress made. Account handovers between advisors threaten continuity losing intrinsic site knowledge and link profile assets compounding over time. Consistent assigned points of contact enable accumulating expertise applied upon existing platforms avoiding return-to-baseline failures starting processes completely over again each year into perpetuity. Plan enduring partnerships not short term fixes.

Holistic Digital Marketing Integration
Coordinate SEO alongside paid marketing channels balancing discoverability and promotions mutually. PPC enhances visibility supplementing organic rankings spreading budget risks smartly. And content produced boosts SEO credentials simultaneously when crafted astutely. Ensure advisors optimise and report transparently across unified analytics dashboards not siloed channels in isolation missing cumulative business impacts. Holistic digital strategy synchronisation proves paramount achieving true cut-through online.


Improving Your Networking Skills

Networking is something that every business owner needs to invest time into. It is the most effective way to gain business without needing to spend a fortune on advertising. Most commonly, networking is used as a form of word-of-mouth advertisement, where you chat with fellow business owners and share your business details, some use business cards as well. But for some, networking is not all that simple, it can be challenging. So how can you improve your networking skills?

Improving these skills is easy, the more times you attend networking events, the better you are going to be at it. The better you will be at selling yourself and your business. The more you will know the information people want to hear and what grabs their attention. So, simply, just keep going and you will find your skills in talking about what you do improve, and more people come your way for your services.

Easing Your Networking Nerves

It has been a long time since in-person networking has been around, so it is likely all business owners are experiencing some back to networking nerves. So, how can we help ease these nerves?

To help ease your nerves, it is going to be best for you to head back to a networking group with business owners that you already know. This will help you to feel more comfortable in the situation and get back into the swing of networking.

We also recommend that you take keynotes with you to these networking meetings. This helps you to remember key information about your business that you may forget under pressure. If any questions are asked, you can refer back to these notes to help you out.

Finally, don’t forget your business cards. Remembering key contact details and passing them over correctly can be daunting. Using business cards will help you and will take some pressure away from you.